Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), we are the data controller responsible for your personal information. This means we determine the purposes and means of processing your personal data.

We collect several types of information from and about users of our services, including:

• Account Information: When you sign up using Discord, we receive information including your Discord username, email address, and profile picture. We also receive your Discord user ID to enable role management and authentication.
• Usage Data: Information about how you interact with our services, including pages visited, features used, and time spent on our platform. This data is collected through server logs and analytics tools.
• Subscription Information: When you subscribe to our premium services, we store your subscription status, plan type, and subscription dates. Payment processing is handled by third-party payment processors who collect and process your payment information directly.
• Technical Information: We automatically collect certain technical information when you visit our site, including your IP address, browser type and version, time zone setting, operating system, and device information.

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you agree to our terms and privacy policy during sign-up.
• Contract Performance: Processing necessary to provide our services to you and fulfill our contractual obligations, including subscription management.
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our platform.
• Legal Obligation: Processing necessary to comply with our legal obligations.

We use your information for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and manage your subscription
• Manage Discord role assignments based on your subscription status
• Communicate with you about our services, updates, and support inquiries
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security incidents

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including:

• Account information is retained for as long as your account is active
• Subscription information is retained for accounting and legal purposes for up to 7 years after your last subscription ends
• Usage data is retained for analytical purposes for up to 26 months

You can request deletion of your account at any time through the platform or by contacting us. When your account is deleted, we will delete or anonymize your personal data, except where we need to retain it for legal purposes.

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who provide services on our behalf, including hosting providers, database management, and analytics services. These providers are contractually obligated to protect your data.
• Discord: We share certain information with Discord to enable authentication and role management features.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

Under GDPR and other applicable data protection laws, you have the following rights:

• The right to access your personal data and receive a copy of it
• The right to rectify inaccurate or incomplete data
• The right to erasure (the "right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent
• The right not to be subject to automated decision-making, including profiling
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at Discord or through the platform. We will respond to your request within 30 days. We may request specific information to verify your identity before processing your request.

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our platform. These technologies include:

• Essential cookies: Necessary for the website to function properly
• Authentication cookies: To remember your login status and session information
• Analytics cookies: To understand how users interact with our services

You can control cookies through your browser settings. Blocking certain cookies may affect the functionality of our services.

Your information may be transferred to and processed in countries outside the European Economic Area (EEA) where our servers and service providers are located. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission
• Ensuring service providers in the US are certified under the EU-US Data Privacy Framework, where applicable
• Only transferring data to countries that have been deemed to provide an adequate level of protection

If you have any questions about this Privacy Policy, would like to exercise your data rights, or wish to make a complaint, please contact us at:

If you are located in the EU and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.